Shipping policy

Shipping Policy

Thank you for choosing Vantalea. We are committed to providing a transparent and reliable shipping experience for all our customers.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that during peak periods, processing times may be slightly extended.

Delivery Times

Estimated delivery times depend on your location:

United Kingdom: 5–9 business days
Europe: 6–12 business days
United States & Canada: 7–12 business days
Australia & New Zealand: 7–14 business days
Rest of World: 8–15 business days

All delivery times are estimates and may vary due to external factors such as customs clearance, logistics delays, or seasonal demand.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery destination.

From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.

Please allow 2–5 business days for tracking updates to become active in the carrier’s system.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not controlled by NordicaWell.

Shipping Delays

While we work with trusted logistics partners, delays may occasionally occur due to factors outside our control, including:

• Customs inspections
• Carrier delays
• Weather conditions
• High seasonal demand

Once an order has been handed over to the carrier, Vantalea is not responsible for transit delays.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Vantalea is not liable for orders shipped to incorrect addresses provided by the customer. If you notice an error, please contact us immediately at info@vantalea.com.